Domestic Delivery Time: For orders within United States, Australia and Hong Kong: average delivery time is 3-5 business days after the order is placed.

International Delivery Time: For orders outside of the United States, Australia and Hong Kong, the average delivery time is 10–15 business days after the order is placed.

*For security, all orders require a signature from someone at the delivery address.

*Delivery times exclude products on pre-order. Estimated delivery for pre-orders is a target, not a guarantee. While we strive to meet these dates, shipping disruptions beyond our control can sometimes cause delays. We appreciate your patience.

Yes, it arrives fully preassembled. Simply unbox, unfold, and you're ready to roll.

The TernX Carry On comes with a 24-month (two-year) warranty from the date of purchase. This covers manufacturing defects to give you peace of mind. Please visit the warranty policy for further details.

We kindly ask you to review our change of mind Return Policy for further details.

Please note that all international orders (outside of the United States, Australia and Hong Kong) are final sale and are not eligible for "change of mind" returns once shipped. 

We kindly ask you to review our Terms and Conditions for further details.